D7 Suites & E7 Place

F A Q

Category	Title
Purchase	How can I cancel an order?
	How can I cancel an order? By default, it can not be canceled. If the goods are defective, we will replace the defective quantity with a new one.
Purchase	I want to know what I have bought.
	I want to know what I have bought. You can check out your Order history through: My Page > Order history Short cut to your shopping list via the link below. ▶ Click Here !
Purchase	What are the payment methods available?
	What are the payment methods available? Payment is available only in Korean won.
Purchase	What is wish list?
	What is wish list? The wish list? has similar function of the offline shopping cart from the markets. You are able to put items during your online browsing and able to make one time final payment for multiple items. (When making quantity changes for the items, please make sure to re-adjust the additional cost / discount.) The undesired items within your cart can be deleted or can be stored in your wishlist. The cart enables you to check each item price / discounted price / total delivery fee / total payment amount. Also selecting delivery destination and checking estimated international shipping fee is available. However, please be advised that the shopping cart is only able to store 30 items at max.
Partner Mall	How do I change password?
	How do I change password? If you registered and logged in Partner Mall, You can change your password from the following link: ▶ Click Here ! Please enter existing password first then new password.?
Partner Mall	I cannot remember my ID / password.
	I cannot remember my ID / password. [To find ID] Please go onto the page linked below to forgot ID. ▶ Click Here ! Type in your registered email address and click onto 'Enter' button. It can take up to 10 minutes until you receive a confirmation mail depending on the server condition. [To reset password] If you forgot your password, it is not available for you to find the original password you have had. Please go onto the page linked below to reset your password. ▶ Click Here ! You need to send a serial code to your registered email address first. With the serial code sent in an email, you are able to reset the password on the page.
Partner Mall	I have a problem with email verification (confirmation mail)
	I have a problem with email verification (confirmation mail) Here is the page linked below where you can put your ID / email address to send a confirmation mail. ▶ http://gmember.gmarket.co.kr/CustomerCenter/FindValidation Please click onto 'Submit' button to send a confirmation mail to the registered email address. (You will need to check all the mail boxes including the spam/junk mail boxes from your registered email account.) If you still do not receive the confirmation mail, please contact us by sending an email to global@corp.gmarket.co.kr. * Please note that our system could have some difficulties in sending confirmation mails to certain email addresses such as'@mail.ru' and ‘com.tw’ whose domain contains a country code itself. * If the problem with a confirmation mail is not solved, please try to register with another email address on Gmarket.